Terry, Did you ever think your work load is not up to the norm . All successful tuners have that kind of work load. :>) James Grebe Piano-Forte Tuning & Repair Creator of Handsome Hardwood Caster Cups (314) 608-4137 WWW.JamesGrebe.com 1526 Raspberry Lane Arnold, MO 63010 BECOME WHAT YOU BELIEVE! pianoman@accessus.net ----- Original Message ----- From: "pianolover 88" <pianolover88@hotmail.com> To: <pianotech@ptg.org> Sent: Friday, December 17, 2004 12:39 AM Subject: RE: Tuning Appointment cancellations > << more then 8,000 customers in my computer database>> > > Wow! that means that even if you EVERY day of the year, and tuning for > each customer only ONCE in a given year, you would be tuning about 22 > piano PER DAY!!!! At about $100 per tuning, you'd be making roughly > $800,000 per year! I guess that elusive $1,000,000 per year is within > reach, and if each client tunes every SIX months, you suddenly jumped up > to $1,600,000 per year! But can you tune 44 pianos prer day?? :) > Terry Peterson > > > > ----Original Message Follows---- > From: "Isaac Sadigursky" <irs.pianos@earthlink.net> > Reply-To: irs.pianos@earthlink.net, Pianotech <pianotech@ptg.org> > To: "Pianotech" <pianotech@ptg.org> > Subject: RE: Tuning Appointment cancellations > Date: Thu, 16 Dec 2004 22:09:55 -0800 > > Hi,Doug! regarding cancellation policy:Take it easy,be thankful they > called.. After being in business for 31 years,whith more then 8,000 > customers in my computer database,it doesn't hurt me. Cell phones are > great for resceduling,I always print copy of 3 pages of my appointment > book and have it in my van and can always fill the gap.When talking to > customers,I always say : 'I hope it's not a medical emergency or something > worst",it shows that I care and understand.again,in my case,there is > always somebody grateful that i can come to them sooner. Best wishes.. > Isaac Sadigursky. . > > > ----- Original Message ----- > From: Doug Renz Piano Tuning > To: Pianotech > Sent: 12/16/04 7:51:30 AM > Subject: Tuning Appointment cancellations > > > What do you do about tuning cancellations? > > What if a person cancels it twice? Do you have a > cancellation policy? Any thoughts in this? > > I'm sure this has happened to one of you before. > As one who is diving into this, I need some thoughts > on how to handle this for now and the future. > > Thanks. > Doug Renz > Associate PTG, Rochester, NY > pianotuner@frontiernet.net > (585) 227-5793 > > > _______________________________________________ > pianotech list info: https://www.moypiano.com/resources/#archives >
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