Is my memory going?

[Piannaman@aol.com]

---------------------- multipart/alternative attachment
John,

I confess to being a caller.  I feel that I have to do it at this point in my 
self-employment, as I'm still establishing a customer base.  I postcard 
first, to remind the client that it's time, and say on it that I'm going to call.  
If the piano is in good shape and the tuning is brief, I deal with regulation, 
lubrication, squeaks, etc., etc.  

I confess also that calling clients is on my list of least favorite things to 
do.  I can see an end to it in the near future.

Dave Stahl

You could put your customerIn a message dated 4/8/04 6:16:02 AM Pacific 
Daylight Time, draine@comcast.net writes:


> 
> On Apr 8, 2004, at 7:49 AM, John Ross wrote:
> 
> >
> > Any comments?
> 
> Well, you said the piano was 10 to 35 cents flat. That's a wide enough 
> range within itself that it has been crying out "Tune Me!" for some 
> time.
> 
> No, it's not unethical to remind customers that pianos should be tuned 
> every six months, or at least annually. Now, if you're just touching up 
> a few unisons for the "little old lady", sure, just tell her to call 
> when she can tell it's sounding bad.
> 
> On the other hand -- no, I don't phone my customers to tell them it's 
> time for a tuning. I do send cards out, and many of my customers are of 
> the "once every few years" frequency.
> 
> Patrick
> 



---------------------- multipart/alternative attachment
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/07/3e/9a/a6/attachment.htm

---------------------- multipart/alternative attachment--