On Apr 8, 2004, at 7:49 AM, John Ross wrote: > > Any comments? Well, you said the piano was 10 to 35 cents flat. That's a wide enough range within itself that it has been crying out "Tune Me!" for some time. No, it's not unethical to remind customers that pianos should be tuned every six months, or at least annually. Now, if you're just touching up a few unisons for the "little old lady", sure, just tell her to call when she can tell it's sounding bad. On the other hand -- no, I don't phone my customers to tell them it's time for a tuning. I do send cards out, and many of my customers are of the "once every few years" frequency. Patrick
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