Rocket Science?

[Barbara Richmond]

Hey Ron,

I had to smile when I read you post.  And it *does* make sense from the
client's point of view.  Though I am just getting back to pianos after a 6
1/2 year maternity leave, I do remember what I used to say to customers when
I would make the initial appointment:  "I do my best work in a quiet
environment,"  or "The quieter it is when I'm working, the better."  Then
after that, the customer would get the reminder card from me for the next
appointment which also included, "P.S. Please remember, I can do a better
job in quiet surroundings."

I'm not saying it always worked, because, well, people hear, read, or
understand what they want!  (And sorry, it doesn't take care of the
neighbors.)


Barbara Richmond

PS  I was on staff at a university during heavy construction....you know
that beep trucks make when they're backing up?  :)



----- Original Message -----
From: "Ron Koval" <drwoodwind@hotmail.com>
To: <pianotech@ptg.org>
Sent: Wednesday, September 24, 2003 1:44 PM
Subject: Rocket Science?


> It only makes sense, from the client's point of view:
>
> If I've got to:
>
> a) take a day off
> b) stay at home
>
> I might as well:
>
> a) have the washing machine guy come
> b) have the windows replaced (yes, when it was COLD out!)
> c) have the contractor start ripping out the basement floor (does the
> jackhammer bother you?)
> d) have the carpets steam cleaned (they were gone already, but the
humidity
> was a bajillion %)
>
> And of course, no matter what the time of day or night, the lawn guy has
to
> seek me out, or the neighbor sets up his trusty Crapsman table saw out on
> the driveway, and starts ripping boards for something or another!
>
> Just venting too!
>
> Ron Koval
> Chicagoland
>
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