How do you get them to shut the #%$@ up?

[BobDavis88@aol.com]

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In a message dated 9/20/2003 12:10:03 PM Pacific Standard Time, 
skline@peak.org writes:

> You have pointed out the problem yourself: the irritation you feel. If you 
> start from a feeling of adequate power over the situation, you will probably 
> find yourself putting up with minor noise, almost without noticing it. Then 
> when it is simply too bothersome, you put down your hammer, walk to the 
> source, and ask them to be quieter. It's completely up to you when to do this, so 
> you don't have to suffer long enough to get really angry. I think that the 
> anger comes from a sense of helplessness, which is a decision on our part. 
> 

Well said, Susan,

I remember a busy day years ago, when the clock chimed twelve. It seemed to 
take an hour. I was irritated at the customer for not noticing and turning it 
off. Then came an epiphany (in the sense of  a usually sudden manifestation or 
perception of the essential nature or mening of something

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