Creative Truth-telling

[James Grebe]

I once informed a well to do lady that her piano had evidence of mice in it
at one time or another, (poop) and she told me to leave summarily before I
was able to begin tuning.  She said her home would never have had mice.
Lose 1
James Grebe
Piano Tuner-Technician
Wood Artisan
Established 1962
Creator  of Wooden Artifacts such as:
Handsome Hardwood Caster Cups
Handsome Hardwood Piano  Benches
314 845-8282
1526 Raspberry Lane
Arnold, MO 63010

----- Original Message -----
From: "Harry Pickett" <hjpickett@cablenet-va.com>
To: "'Pianotech'" <pianotech@ptg.org>
Sent: Wednesday, July 16, 2003 7:21 AM
Subject: RE: Creative Truth-telling


> I really don't know about this. I would be inclined to tell the customer
> (victim) it's not so bad for a Chinese "instrument". For future
> reference call a registered technician before laying down your hard
> earned cash. Dealers are in the business of selling instruments so it's
> always wise to get another objective opinion before purchase.
>
> Call a spade a spade, people respect you for your honesty and candor.
>  Cheers
> Harry
>
> -----Original Message-----
> From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On
> Behalf Of Clyde Hollinger
> Sent: Wednesday, July 16, 2003 6:55 AM
> To: Pianotech
> Subject: Re: Creative Truth-telling
>
> Alan,
> Good joke! :-) But you know that the customer will mangle the comment
> and tell all their friends, "My tuner said this piano is just like a
> Steinway!"
> Alan wrote:
> Well you never want to put people down or trash talk the things they are
> proud of . but you don't want to speak outright falsehoods either. The
> answer is Creative Truth-telling.
> An example: I was having a tough time tuning a recently imported
> Chinese-made grand piano. You know the trouble . you pull it up to pitch
> . you're almost there . one more tweak . and bwooop it jumps up 15 cents
> . grrr . so you put a little back pressure on it and pound it down . it
> almost gets there . a little more pressure and ... beeooop it drops 15
> cents.
> Anyhow, it was reminding me of tuning a certain classic line of
> American-made pianos. Just as I formed that thought, the proud owner
> walks in and asks "So, how do you like my piano? I got a terrific deal
> on it."
> "Well," says I, "It tunes just like a Steinway!"
> Alan R. Barnard
> Salem, MO
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