close enough>??

[Kevin E. Ramsey]

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----- Original Message -----  From: Susan Kline  To: Pianotech  Sent: =
Friday, January 24, 2003 9:24 AM Subject: Re: close enough>??=20


You estimate how much extra time you will need, and charge for that. If =
you estimate wrong by ten minutes -- big deal, and you get better at =
estimating.=20

I don't see that charging for a 2 cents pitch raise is reasonable.=20

First, if it were closer to pitch than that, a lot of people wouldn't =
even think it needed tuning at all.=20


        OK, I think that it was I who made the reference to a 2 cent =
pitch raise. At least, I do remember saying that I would usually go over =
the piano twice if it were a little flat. To be truthful, I usually go =
over a piano twice if I'm trying to give it a good solid tuning that's =
going to last a year. I DIDN'T SAY I CHARGED ANY EXTRA FOR IT! Sorry, =
hate to have to shout.=20
    The most I ever charged for a pitch raise and tuning was $120. The =
lady had gotten a very decorative Acrosonic from her Mother's estate, =
and it hadn't been tuned in twenty years. After I got there, she and her =
husband disappeared, leaving me in the situation of not being able to =
discuss things with her. ( They went water skiing in their back yard =
lake.)  So I said, well, better do it right. I did over three passes on =
it to get it up without breaking anything, put CLP on the bearing =
points, etc. I was there about three hours. When I was done I gave her =
the bill, and told her that she would never get another one that large =
unless she let it go another twenty years. Still, I think I undercharged =
her.=20
    Kevin E. Ramsey
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