This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment -----Original Message----- From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of Roger Jolly Sent: Tuesday, January 07, 2003 7:35 PM To: Mike McCoy; Pianotech Subject: Re:Altenburg/Samick grand action problems Greetings all, I checked on company policy,re the above brand name, and other contract stencil brands. The vendors of these products are responsible for handling all warranty claims. However the Samick Corp will help in any way it can to procure parts, if needed. Technicians faced with problems should direct the consumer back to the selling dealer. Most often these brands were sold to a distributor, at a significant discount, with a clear understanding that they are responsible for warranty issues. For Samick Corp. distributed brand names. Knabe, Kohler & Cambell, Samick, Sohmer, Conover Cable. Call Samick at 800-592-9393 Ext 134 and ask for Robert. For sales related problems Talk to Ken Ambrose. Hope this helps. Regards Roger Roger and list, My post of yesterday was obviously incorrect. The gentleman with whom I spoke-Chad Spellins , after checking with someone else in his office --told me that Samick did warranty Altenberg. I'm sure your info is correct, and I apologize for passing along what I assumed was Samick policy. Please don't shoot the messenger -That's what the Dude told me! Regards my Colleagues, Tom Driscoll RPT ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/b8/a3/7b/f0/attachment.htm ---------------------- multipart/alternative attachment--
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