DC - Selling

[Farrell]

IMHO, the only reason to install a DC unit on a $500 piano is to address a tuning stability problem that meets two criteria: the tuning instability appears to be humidity fluctuation related and the piano owner is aware of the tuning instability problem.

Terry Farrell
  
----- Original Message ----- 
From: "Mike McCoy" <mjmccoyrpt@earthlink.net>
To: "Pianotech" <pianotech@ptg.org>
Sent: Wednesday, February 12, 2003 10:11 AM
Subject: Re: DC - Selling


> Hi All,
> 
>  Clyde's comment "I installed a system with the understanding that I would remove it and refund every penny if she felt she had "thrown her money away." got me thinking... that's always dangerous. Does that technique work?? Sure seems like a good idea. I moved a while ago and have to build business again so the majority of my current customers are pianos that have not been taken care of and/or of little value. How do you sell someone with a $500-$1000 piano a ~$400 DC system? I don't even try on the first visit, I don't feel right trying to sell on a first call so I just leave the DC brochure and the "humidity control" bulletin and hope for the best. I HAVE told them that the system could be moved from their current piano to a new one if they should upgrade but that doesn't help often. 
> 
> Thanks troops!
> 
> Mike
> 
> Mike McCoy RPT
> Chapters 170 & 190 PTG
> Langhorne, Pa
> mailto:mjmccoyrpt@earthlink.net