Rebuilt Steinway

[Farrell]

This piano was bought from Steinway in 1927. I suspect that original warranty is expired. I don't see where this issue has anything to do with Steinway now.

And the lady stated that the board was replaced for the additional cost that would have been incurred at the time of original rebuilding - not as a stand-alone job. $3,000 is within a reasonable cost range.

Terry Farrell
  
----- Original Message ----- 
From: "Armond" <armond@snip.net>
To: "Pianotech" <pianotech@ptg.org>
Sent: Monday, February 10, 2003 12:31 AM
Subject: Re: Rebuilt Steinway


SNIP
> > 
> Deb, let's just call Steinway in NY.  This is alot of money.  I can tell you
> that there is no way to replace a soundboard and then restring the
> instrument for $3000.  I would say that job alone would be about
> $12-$15,000.  We need to call Steinway and that's it for now.  i do not know
> where Penna is, I know where Delaware is of course.  I'm new to the Voorhess
> Cherry Hill area.  I would ask Steinway to send someone there from NY.  They
> send technicians out in the field all over the country. i know this is
> upsetting for you, try to put your aorry's aside and call Steinway.  The
> last # in file I have on them is 718-721-2600, Steinway Place, Long Island
> City, NY 11105.  If there is anything wrong here with the company you dealt
> with, there will be an achievable legal settlement.