No shows

John Ross jrpiano@win.eastlink.ca
Sun, 02 Feb 2003 17:08:02 -0400


Hi Terry,
You said it was a long trip. How long?
Have you tried, having them line up  some neighbours, or wait till you
are in the area.
I don't travel any distance, for one, without a mileage surcharge.
 Regards,
John M. Ross
Windsor, Nova Scotia, Canada
jrpiano@win.eastlink.ca
----- Original Message -----
From: "pianolover 88" <pianolover88@hotmail.com>
To: <pianotech@ptg.org>
Sent: Sunday, February 02, 2003 4:45 PM
Subject: Re: No shows


> I ALWAYS call the day before as a "courtesy"reminder, and to
confirm; never
> fails...usually. I called customer the day before, confirmed the
appt., and
> STILL nobody was home! So I called them, at home,  just in case
someone was
> there, using my cell phone, but no answer. So after waiting 15
minutes or
> so,  I left a bill for a no show. This doesn't happen very often,
but when
> it does, and I'll will ususally bill them, especially if it was a
long trip
> there, as this was. They almost ALWAYS pay the no show fee, and
reschedule
> as well.
>
>
>
> Terry Peterson
>
>
>
>
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