New Question re: Potential Customers

[Elian Degen J.]

Hello Ed

Sorry for not mentioning it before, that is the first thing I do.
I do tell my customers from my very first visit that I use this method,
until now 99% agreed on me calling them.

Elian


----- Original Message -----
From: <A440A@AOL.COM>
To: <pianotech@ptg.org>
Sent: Saturday, September 07, 2002 13:59
Subject: Re: New Question re: Potential Customers


>
> >This feels like I used to when I sold insurance and called to set
> > appointments ... I don't like the feeling BUT I just think there would
> >be more procrastination and forgotten schedules if I leave it to the
customer
> > to call--also more pitch adjustments to deal with, etc.
>
> >Your thoughts?
>
> Greetings,
>     If, after the tuning, you ask the customer if they would like to be
> called at the same time next year, or in six months, (whatever schedule
they
> are happiest with), THEN when you call, you can lead off by saying "I was
> asked to call at this time......"  I find a better rate of return with
this
> method than calling them up and telling them it is time to tune their
piano.
> Regards,
> Ed Foote RPt
>