When is a Steinway still a Steinway

Robert Goodale rrg@unlv.edu
Tue, 19 Nov 2002 08:02:15 -0800


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A simple question, a simple answer...

Does a stupid teenager who lowers his $20,000 pick up to the grown, buts =
the wrong wheels on it, chops the roof down, and paints it to look like =
a clown car require permission from Toyota?  Nope.  Will the warranty be =
voided?  Probably.  Can he fight it?  Yes.  Will he win?  Doubt it.  =
Does he deserve to loose that right?  Yup.

Does a home owner who removes a wall and adds 800 Sq. Ft. onto their =
house require permission from the home builder?  Nope.  Will this void =
the warranty?  Probably not.  Why?  The modification requires approved =
structural engineering plans in order to secure permits.  A county =
inspector also must sign off that the work was done correctly.

If a technician installs Able hammers on a Steinway at the owner request =
does this void the warranty?  Probably not.  Why?  A qualified =
technician did the installation and the modification doesn't effect the =
function of the action.  On the other hand if the customer buys a set of =
hammers off of e-bay, installs them himself, uses the wrong glue, hasn't =
a clue about tail tapering, shaping and bore angle, and damages the =
hammer shank bushings in the process, does this void the warranty?  For =
the action it probably does.  Without regard to this if the sound board =
develops a crack six months later is Steinway still obligated to fix it? =
 Probably since the sound board is unrelated to the hammers.

If the Steinway is 75 years old and is completely rebuilt with Able =
hammers, Renner parts, Roslou strings, and a Bolduc sound board, is it =
still a Steinway?  Yup.  Why?  Well...

1.  The pianos built by S&S today are made of different materials then =
they were yesterday.  Rebuilding a Steinway with new Steinway parts =
would not make it any closer to the way it was originally then it would =
be with Renner parts.  It would be greatly improved either way.

2.  German Steinways use Rennor actions already.

3.  Because Andre Bolduc builds his sound boards in his shop and =
Steinway builds their sound boards in their shop is a Bolduc board any =
less then a Steinway board?  Well... they are both made of wood, they =
are both glued together, they both have ribs.  If it is installed =
correctly I'd have to say that the Bolduc board would work just as good =
if not better then a Steinway board.  Just because a different =
technician installed it and used a different table saw to cut the ribs, =
does this mean the piano is no longer a Steinway?

If a dumb kid chooses to screw up his pick up it would probably void the =
warranty.  Why?  Because the parts used were not remotely designed for =
the vehicle.  Is it still a Toyota?  Well the vehicle was physically as =
well as technically radically modified to intentionally be "different".  =
I'd have to say that it is now something else.  If a rebuilder uses Able =
hammers instead of Steinway hammers is it still a Steinway?  Yes.  Why?  =
Because they are still hammers, designed to be installed in a piano, a =
piano just like a Steinway.  They will sound and voice differently, but =
NOT functioning differently.  They are still within the specified =
technical parameters of having the same fit and function.  Do you think =
Steinway likes the idea of being subtly thought of by a customer that =
their hammers are inferior?  Probably.  Oh well.

Rob Goodale, RPT
Las Vegas, NV




  Several questions arise considering recent discussions about patent =
infringements, though this takes a slightly different angle.  At what =
point do changes breach any tacit understandings/agreements about what =
can be done to a piano and still call it that maker's piano?  Does the =
technician have any legal or other obligation to adhere to the designers =
intention, or commit any breach by making such changes?=20

  David Love

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