wording???

Newton Hunt nhunt@optonline.net
Mon, 13 May 2002 15:13:13 -0400


You appear to think this is a dishonest claim.  I would provide absolutely no
paper work and bow out of any involvement.  One customer or one rebuild is not
worth your reputation.  Any disavowal can be removed in any number of manners.

Just ,my opinion, worth less than 2 centers.

		Newton

JIMRPT@AOL.COM wrote:
> 
> et al;
>  the collective wisdom is desired here for just a moment if y'all please....
> 
>  I have a quote to give and for the most part it is a straight forward
> rebuilding quote....butttt there is some case discoloration and minor
> damage...........
> 
> This is the problem. Piano is an S&S model 'M' Walnut. The case discoloration
> spots/patches, to the best of my opinion, is just absolutely typical of S&S
> stuff. The finish is not harmed in any way...no water staining, signs of
> chemical contamination/surface damage etc..............The thingee is only 22
> years old and except for normal bumps/scratches the finish is in relatively
> good shape. .........The owner swears that 'all' the damage happened while
> the piano was in storage for two years...I heartily disagree on numerous
> accounts..........The owner wants to make this an insurance claim as far as
> the damage/finish stuff goes...........I am uncomfortable with having any
> insurance company think that I concur in this opinion. Other finishers in
> town have also told him that the damage he is complaining about could not
> have happened in storage for the most part.....................I want to
> include a statement in my quote so that this owner can 'not' tell the
> insurance company that I said the damage happened while the piano was being
> stored......The wording I am thinking of using is:
> 
> "e. By agreeing to do this work I am make no judgements as to the cause of
> any case damage or discoloration and may not be represented as having done
> so."
> 
> Whacha think?
> Jim Bryant (FL)


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