New piano manuals

[Richard Brekne]

Well, I dont know about "over there" for sure anymore... but "over here"
virtually every piano comes out of the box with some kind of "How to take
care of your Fine Quality instrument" brochure. And Steinway comes with
this big patent leather whatchmacallit thingy that resembles an automobile
service manual only with a bit more style.

However.... how many of these manuals get passed the retailers circular
file is another matter entirely. Ignorance is bliss I think is the basic
idea they go by.... the customers ignorance... and the dealers bliss
methinks. :)

RicB

Clyde Hollinger wrote:

> Friends,
>
> A client recently purchased a new Steinway vertical (yes, I know, but
> they didn't ask me).  Relatively few of my clients buy new pianos, but
> routinely I ask them if they received a manual with the purchase, with
> the intention of suggesting that they follow the manufacturer's
> recommendations for tuning and humidity control.
>
> So I posed the question to this client, who said that she couldn't
> remember receiving a manual.  I called the retailer she purchased the
> piano from, who stated that frequently pianos do not come with manuals,
> since there wouldn't be much to say anyway except keep the piano tuned.
>
> Is this true of most companies, that they don't supply owner's manuals?
> Is this the direction things are going?  It seems to me that even if a
> purchaser buys an El Cheapo for a couple thousand bucks, that's still a
> considerable sum of money and something should be included with basic
> information on a piano's care.  Comments?
>
> Regards,
> Clyde Hollinger, RPT
> Lititz, PA, USA




--
Richard Brekne
RPT, N.P.T.F.
Bergen, Norway
mailto:rbrekne@broadpark.no
http://home.broadpark.no/~rbrekne/ricmain.html