New piano manuals

[antares]

Well, as far as I know only a very few piano factories supply the customer
with a 'folder' about how to take care of the newly purchased indtrument.
Yamaha for instance has this manual accompanied by a key top cover, a
polish, and a key.

As Yamaha is about the only one to supply the customer with additional
knowledge I reckon it is the task of the dealer and the technician to give
the right information.

On the other hand, it has always been like this, so what's the big deal?


friendly greetings
from

Antares,

Amsterdam, Holland

"where music is, no harm can be"

visit my website at :  http://www.concertpianoservice.nl/


> From: Clyde Hollinger <cedel@supernet.com>
> Reply-To: pianotech@ptg.org
> Date: Tue, 26 Mar 2002 14:19:38 -0500
> To: pianotech@ptg.org
> Subject: New piano manuals
> 
> Friends,
> 
> A client recently purchased a new Steinway vertical (yes, I know, but
> they didn't ask me).  Relatively few of my clients buy new pianos, but
> routinely I ask them if they received a manual with the purchase, with
> the intention of suggesting that they follow the manufacturer's
> recommendations for tuning and humidity control.
> 
> So I posed the question to this client, who said that she couldn't
> remember receiving a manual.  I called the retailer she purchased the
> piano from, who stated that frequently pianos do not come with manuals,
> since there wouldn't be much to say anyway except keep the piano tuned.
> 
> Is this true of most companies, that they don't supply owner's manuals?
> Is this the direction things are going?  It seems to me that even if a
> purchaser buys an El Cheapo for a couple thousand bucks, that's still a
> considerable sum of money and something should be included with basic
> information on a piano's care.  Comments?
> 
> Regards,
> Clyde Hollinger, RPT
> Lititz, PA, USA
> 
>