Terry, I also do alot of 'warranty' tunings for a local dealer..I also do the floor tunings. On the floor, I will sometimes raise the pitch to 442. I have a very un-sceintific method for determining what piano gets raised: If the piano comes into the dealership pretty close to pitch(within 8 cents), then I set pitch at 440. I have also seen pianos come in pretty sharp(442+)..for those, I bring them down to 440. For those pianos that come in pretty flat, they get set at 442. It's my theory that the closer they come in to 440, the more attention was paid to them at the manufacturer, hence the thought that 440 will be fine once it's moved into the customer's home. The ones that come in pretty flat, in my experience, are the ones that will go flatter faster, and will also need more attention on the floor before they are sold. ..like I said, it's unscientific, but I've been doing it this way for this dealer for 3 years. This all came about after a disagreement we had about pitch-raising in the customer's home. I think a pitch riase should never happen with a new piano sold by a 'reputable' dealer (that's where I got him!). So, he agreed to my experiment and he hasn't paid for a pitch raise in the customer's home since. Terry, I'd be careful if I were you about charging for a 'ptch-correction' so soon after a sale. A talk with the dealership might be in order before you go charging the new piano owner. Are you retaining these customers as your own or do they still belong to the dealership? Either way, you're stepping on touchy turf with the thought of charging for 'pitch-correction' so soon after a sale. Phil
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