Fees

[Erwinspiano@AOL.COM]

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In a message dated 3/15/2002 7:48:45 PM Pacific Standard Time, 
davidlovepianos@earthlink.net writes:


> Subj:Re: Fees 
> Date:3/15/2002 7:48:45 PM Pacific Standard Time
> From:<A HREF="mailto:davidlovepianos@earthlink.net">davidlovepianos@earthlink.net</A>
> Reply-to:<A HREF="mailto:pianotech@ptg.org">pianotech@ptg.org</A>
> To:<A HREF="mailto:pianotech@ptg.org">pianotech@ptg.org</A>
> Sent from the Internet 
> 
>            David 

         Excellent post and well thought out. I came to similar conclusions 
some time ago precipitated by what it cost me to leave the shop where I spend 
most of my time. If the shop rate is $60.00 per hour byt the time I leave 
perform the service and return to the shop or go to the next appointment 
usually 2 hr. or more are consumed. In that time I can remedy the tuning and 
minor stuff as you mention and find it easier to assess other needs as I'm 
getting aquatinted with the piano and then recommend a follow up if they 
wish.
     Also consider what other in home service people charge for a typical 
service call. It's almost always at least a hundred bucks. Have your 
fireplace cleaned or the sink unclogged or whatever. Are we worth less?
<<<<<<<<<Dale Erwin<<<<<<<<

> 
> My fee for 1.5 hours would not be cheating myself.  The incident which 
> precipitated this was a phone call, it went something like this:  
>  
> Hello, how much do you charge for a tuning?
>  
> Well my basic fee is ___.
>  
> Well the piano hasn't been tuned in 15 years.
>  
> Well then it could be more if I have to make a pitch correction before fine 
> tuning.
>  
> Oh, and also, there are several notes sticking.
>  
> Well it depends on what is causing them to stick, it might be a minor thing 
> and it might not.  I'll have to assess the problem at the piano.
>  
> Oh, and also the tone is so harsh and bright, is that included in your fee?
>  
> Well, no.  That falls under the category of tone regulation and it is 
> difficult to make an assessment not having seen the piano.
>  
> You mean it might cost more?
>  
> Well, yes.
>  
> And the pedals are making a terrible racket.  Is that included.
>  
> Well, it depends on the problem.  Why don't we schedule to get the piano 
> tuned and I'll be better able to advise you then.  
>  
> Oh I don't know, it all sounds a little vague to me.
>  
> Yes, to me too...
>  
>  
> Sound familiar?  Charging by the hour is easier and fairer.
>  
>  
> David Love
>  
> 


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