This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Hey, at least you realized that you made a mistake and made it right = at your own expense. Live and learn, but treat the customer as you = yourself would want to be treated. Amen. ----- Original Message -----=20 From: Gevaert Pierre=20 To: pianotech@ptg.org=20 Sent: Tuesday, March 12, 2002 10:11 AM Subject: Re: Everyday somthing new Dunce of the year? Here is mine. Note, I was a beginning pianotechnician. I wanted to please a client and cleaned de bas strings of her fine = quality upright with metal polish. Result: the previously nice sounding basstrings where completely = death! Another tech said that the only way to cure the problem was to replace = the whole set, so that is what I did. Maybe there is another possibility? I dont know. Regards P. Gevaert Belgium ----- Original Message ----- From: "Bill Pillmore" <billpillmore@earthlink.net> To: <pianotech@ptg.org> Sent: Monday, March 11, 2002 10:54 PM Subject: Everyday somthing new > > Maybe someone can explain this. I went to a customer today to give = a > second opinion on restringing the bass section of her 20 year old = 5'1"" > Kawai grand. What I found was the whole bass section was dead as a = door > nail. My first inclination was the bass bridge was coming unglued = but > there was no indication of this. (The bass bridge where it is glued = is > mostly under the plate and out of view.) Putting pressure on the = bass > bridge seemed to show it was intact. The customer said after a = normal > tuning from her regular tuner, the strings seemed to go dead. The > technician after referring to a colleague twisted the strings and = she > thought they sounded better for a day or so but now he is saying the > bass section needs to be restrung. Although there is little bearing > there is some. I tuned down a string made sure it was seated on the > bridge, messed around scratched my head, and retuned the string. It > bounced back to life and two or three other strings did the same. > Before getting further involved I thought I might want to think = about > this for a day. I have never seen anything like this before. Any = help? > Bill > ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/af/b2/82/82/attachment.htm ---------------------- multipart/alternative attachment--
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