Symphony Piano Sale

Billbrpt@AOL.COM Billbrpt@AOL.COM
Mon, 4 Mar 2002 20:03:40 EST


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In a message dated 3/4/02 6:49:46 PM Central Standard Time, 
piano@charlesneuman.net (Charles Neuman) writes:


> Terry Farrell wrote:
> > OK, I'll shut up....
> 
> I hope you don't shut up on this subject. It bothers me to think that the
> piano industry has to be crooked in order to survive. I've heard horrible
> stories about some of these sales, where the customer is taken advantage
> of and lied to. I've been lied to in normal piano stores, and I accept
> that as just what goes on. That's sad. Saturn has shown that you can buy a
> car in a civilized manner these days. Why not hope for the same for the
> piano industry?
> 
I'm not sure what to think about these sales either.  I've had both good and 
bad experiences.  Baldwin started them in our area but now Steinway does 
them.  It's a complete reversal of what their policy used to be.  For sure, 
the pianos they bring in are ones that didn't sell for whatever reason 
elsewhere.  

I think the biggest misconception is that these pianos will have been 
"professionally serviced" when they get into the home.  The dealer will not 
want to pay for anything but a cheap, quick tuning because the piano is "new" 
and "wouldn't need anything".  The school thinks it has already been done and 
the customer believes that the piano "came from the university (or college)", 
implying also a belief in high level service that has never been done at all.

If you really want to see some negativity on this subject that makes Terry's 
pale in comparison, see this link:

http://www.douglasspianos.com/scams.html

This is a PTG Associate member in my area.  I won't comment on it at all, I'd 
rather think about other things.

Bill Bremmer RPT
Madison, Wisconsin
 <A HREF="http://www.billbremmer.com/">Click here: -=w w w . b i l l b r e m m e r . c o m =-</A> 

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