Susan, Yes, no doubt I spend more time than most in the office, but I've had my fill of service persons who don't seem to care if or when they get back to me, and I decided I don't want to be like that. It is quite possible that I could cut out half of my office work and still have enough piano work. I doubt that tunings are all that scarce. To answer your question, I was part time twelve years and fulltime now eleven years. It is written into my business goals to attempt to return all calls the same day I receive them, but I can't guarantee that age won't change that for me, too! <G> Regards, Clyde Susan Kline wrote: > Wow. You work very hard! > > A question -- you've been at this for at least a few years, haven't you? > Are tunings that scarce on the ground in your area? > > My appointment procedure goes more like this, I'm afraid -- > > "Hello, is this Susan Kline?" > > "Yes, speaking." > > "OH GOOD! At last I found you at home!" > > "Sorry, I've been out so much, and got behind at replying. [or] > Oh, sorry, I tried to leave you a message ..." > > etc. > > In a better world, they'd all get a reply the same day, but alas ... > I guess age is catching up with me. > > I've been here 10 years now. For me, that seems to be the amount of > time a business takes to mature to the point where I wish I had > less work, not more. Age, again .... > > Susan
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