I tuned for a new customer today, a Kawai baby grand. Low part was out about 35-cents, top out about 65 cents. New piano. I told them it would take more tunings, showed them why, etc. etc., but they were incensed that their piano, major investment, was so unstable. Shouldn't a major investment be "ready", and not require all this extra cost?????????????- they inquired. The relationship between stores and techs in this town hasn't been incredibly positive, at least in the seven or so years I've been around the business. What's a guy to say to these people?????? les bartlett ________________________________________________________________ GET INTERNET ACCESS FROM JUNO! Juno offers FREE or PREMIUM Internet access for less! Join Juno today! For your FREE software, visit: http://dl.www.juno.com/get/tagj.
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