advertising & stuff

[Jarred Finnigan]

Good point Terry.  I simply ascertain what the job is (1,2,3 ect pianos)
give a price plus the call out fee, make sense?  All I am trying to get
across is that it cost money to go to a clients house wether they are there
or not or wether the piano can be tuned or not there is a fee incurred and
in my particular case that fee is $45.

Jarred Finnigan
----- Original Message -----
From: Farrell <mfarrel2@tampabay.rr.com>
To: <pianotech@ptg.org>
Sent: Wednesday, June 06, 2001 7:18 PM
Subject: Re: advertising & stuff


> Your approach seems like it has a lot of potential. It sure does address
the
> minimum fee well. I wonder though what you might charge a client that has
> two or more pianos. $155 for two? $210 for three, etc.? Seems to me such a
> fee structure would be necessary given the info below.
>
> I do give multiple piano discounts - full fee for first piano and $10 less
> for each additional piano.
>
> Terry Farrell
>
> ----- Original Message -----
> From: "Jarred Finnigan" <jfinnigan@optusnet.com.au>
> To: <pianotech@ptg.org>
> Sent: Wednesday, June 06, 2001 3:46 AM
> Subject: Re: advertising & stuff
>
>
> > I approach it this way.  My standard tuning charge is $100 + taxes.When
a
> > customer asks me how  much I charge to tune a piano I tell them its $55
> for
> > the tuning(if that's all the piano needs) and a $45 dollar call out fee.
> > People are use to being charged a call out fee by other trades people
and
> to
> > date I have had no problems with presenting my fee in this way.  This
> > approach overcomes two possible problems. 1 The piano is  not tuneable,
no
> > charge for the tune you cant do just the $45 for the call out fee. Often
> > this scenario turns into a quote which I usually don't charge for, this
> way
> > you still get paid.  The customer is not upset or surprised because you
> have
> > already told them about the $45 call out fee. 2 The customer is a no
show,
> > leave an invoice for $45. No surprises as you have already mentioned you
> > charge $45 as a call out fee.
> >
> > Works for me!
> >
> > Jarred Finnigan
> > ----- Original Message -----
> > From: Tom Cole <tcole@cruzio.com>
> > To: <pianotech@ptg.org>
> > Sent: Wednesday, June 06, 2001 1:07 PM
> > Subject: Re: advertising & stuff
> >
> >
> > > pianolover 88 wrote:
> > > >
> > > > On a lighter note, If a customer failed to show up for a tuning
> > > > appointment, would you charge her mileage to make a second trip? I
> > > > did.
> > > >
> > > > Terry Peterson
> > > > Precision Piano Service
> > > > Torrance, CA
> > >
> > > Terry,
> > >
> > > You say you charged for the mileage but not for the time lost (or
> > > spent)? You've just lost a tuning charge (let's call it $100) and now
> > > you're going to nick 'em for five or ten bucks? I know that gas prices
> > > are going up. So what do you charge for mileage?
> > >
> > > Everyone's policy is different, no right or wrong about it. The main
> > > thing is that the customer knows in advance what you charge for,
whether
> > > there is a missed appointment fee, mileage, whatever.
> > >
> > > Now, if the customer was in the _Valley_ and I had to drive the 405 in
> > > stop-and-go traffic, yeah, I'd charge them plenty. El Segundo, no, I'd
> > > let 'em slide.
> > >
> > > :-)
> > >
> > > Tom Cole
> > > formerly of The Valley
> >
> >
>