Soundboard Problems.

[Wimblees@AOL.COM]

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In a message dated 7/29/01 6:22:46 AM Central Daylight Time, 
mfarrel2@tampabay.rr.com writes:


> Warrantee, yes. But if you end up doing the work, how does one go about 
> applying proper clamping pressure to the joint?????
>  
> Terry Farrell  
> 

This is not something a local tech should have to do. If it is indeed a 
warrantee problem, I think the piano should go back to the factory. If Samick 
will agree on this I am not sure. 

Case in point. About 15 years a go, a 7' Samick came to a dealer with loose 
tuning pins. It was obvious that a dull bit was used to drill the block. 
Instead of taking the piano back, and putting in a new block. Samick opted to 
have me repin the piano, in the dealers store. Because not all the pins were 
loose equally, I had to measure each pin for torque, and then repin with an 
appropriate sized pin. It took me the better part of two day. I tried my 
best, but in the process, I scratched the plate and broke a couple of stings. 
It was obvious that the piano had been worked on. This was a brand new piano. 
It now looked used, but was being sold as new. 

Another case was loose ribs. The technician at Samick actually recommend I 
put eye hooks in the ribs, and pull the soundboard to the ribs with screws. I 
have done this on old uprights, but I told the guy I refused to do that on a 
brand new piano. I left it alone, and told the customer to talk to the 
dealer. I don't know what they did. 

I hope Samick has learned a few things since then, and is willing to accept a 
problem, and take care of it properly. 

Wim

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