Hello Brian, Thanks for the kind post. I must say that since joining Steinway and Sons in August I have been very, very impressed with Steinway's attitude toward its customers, both dealers and the pianists that purchase the instruments, and have received only the highest support for providing the best service possible. I feel sure that my efforts are only a reflection of the company as a whole. Regards, Kent
This PTG archive page provided courtesy of Moy Piano Service, LLC