This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment ANSWERS BELOW <G> Joe Goss imatunr@primenet.com http://www.primenet.com/~imatunr/ ----- Original Message -----=20 From: Ron & Lorene Shiflet=20 To: pianotech@ptg.org=20 Sent: Thursday, February 22, 2001 9:44 PM Subject: Likes her old clunker List, I'm running into a problem. A good friend and client of many = years just couldn't stand her old clunker of 50 years. I sold her a = brand new professional studio which is a wonderful piano. =20 While we were waiting for the new piano to arrive, she became very = emotional about her old piano and it became sentimental. Now she can't = seem to enjoy her new piano. I'm trying to decide the best way to deal = with this. Her old piano is a 1950's Baldwin spinet, drop action, scuffed to = death, missing finish from water vases placed on top, unlevel keys, poor = repetition, action in need of a rebuild, sounds "tinny" at best. Her new piano is a 2001 Charles Walter studio, Queen Anne, = Accu-tuned to A-440, absolutely nothing wrong with it. =20 Her complaints are: a.. The action is stiff. LACK OF AFTER-TOUCH b.. Keys are hard to press LACK OF AFTER-TOUCH c.. "It feels like there's cotton under the keys". LACK OF = AFTER-TOUCH d.. The notes don't ring when you let off the key (go figure). = TIGHTEN DAMPER ADJUSTMENT UNTIL THEY RING O;( e.. Keys don't repeat ( we'll look into this, but it didn't = happen at the tuning) LACK OF AFTER-TOUCH f.. The sound just isn't real bright. LACK OF AFTER-TOUCH g.. Won't play loud unless you pound. LACK OF AFTER-TOUCH I've worked for dealers before who had customers so accustomed to = their old clunker that they hated the good piano. All of you tasteful = technicians, how do you deal with this. Remember, she's female and it's = an emotional thing. I told her to play on it for 2 weeks and get used = to the feel, and then I'll come out. =20 Ron =20 rshiflet@eaznet.com =20 ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/4d/e4/11/95/attachment.htm ---------------------- multipart/alternative attachment--
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