Pre-Purchase Inspection Liability

[Z! Reinhardt]

Short notice requests for piano service of any kind?

1]  Find out when the customer would like to have it completed by

2]  Hit them with a short-notice fee (read: nuisance fee) in addition to the
service fee if the service request involves less time than the normal
interval between setting the appointment and performing the service.

3]  Hit them with an off-turf fee if the piano is outside of your normal
service area.

Bottom line:  Make their convenience worth your while.

Z! Reinhardt  RPT
Ann Arbor  MI
diskladame@provide.net

----- Original Message -----
From: "Farrell" <mfarrel2@tampabay.rr.com>
To: <pianotech@ptg.org>
Sent: Wednesday, April 25, 2001 6:14 PM
Subject: Re: Pre-Purchase Inspection Liability

<<>>


I think also, being as these things are often
short notice and require their separate trips, add an hourly travel fee for
anything more than 15 minutes away from my base.

Terry Farrell
Piano Tuning & Service
Tampa, Florida
mfarrel2@tampabay.rr.com