explaining Pitch raise....

[DGPEAKE@AOL.COM]

In a message dated 10/24/00 6:55:17 PM Pacific Daylight Time, 
staytuned@idirect.com writes:

<< >I'm wondering if the best way to explain a pitch raise to a customer, is 
to 
 >NOT bring it up in the first place..at least not over the phone when your 
 >making initial contact.
 >Terry Peterson
 >Associate Member PTG
 >Los Angeles, CA
 
 Terry, >>

I have been out of town for a week so I may be jumping in a litte late. When 
a 1st time customer calls for a tuning price, I will quote it and ask how 
long has it been since the piano was serviced. Usually they will not know or 
say 5 to 10 years. If so, I explain that it may take a pitch raise to get it 
from point A to B, and the more I bring it up, the farther it will drop. That 
is the law of physics. If you want the tuning to be stable at A440 and I am 
sure you want it done right, I will have to charge and extra $$ to do so. So 
you should at least budget for that much.

I usually will get the booking when explaining it this way.

Dave Peake, RPT
Portland Chapter
Oregon City, OR
www.davespianoworks.locality.com