Voicing & Owner Education

[J Patrick Draine]

>I tuned an small old Baldwin/Ellington grand last night. Hammers appear to
>be less than 10 - 20 years old. This thing was brighter than most 50 year
>old spinnets. I asked the guy if he ever plays any other pianos (read: do
>you realize this piano is brighter (harsh) than any other piano on planet
>earth). He said no.
You could invite him over to play a well voiced piano at your shop or home.
Maybe if you put some earmuff sound protectors on before you start to 
tune the piano he might eventually get the idea. If not, at least 
wear earplugs, for the sake of your own ears.
Patrick Draine