Strange answering machine message

[Elian Degen J.]

Diane

I can only tell you what would I do.

I would first try to meet her and talk to her, find out if she has been
particulary stressed. And depending on how I see her, talk to her husband.

Elian Degen
----- Original Message -----
From: Diane Hofstetter <dianepianotuner@hotmail.com>
To: <pianotech@ptg.org>
Sent: Saturday, January 22, 2000 7:00 AM
Subject: Strange answering machine message


> List,
> The strangest message of my career was awaiting me on my answering machine
> last night.  A customer who puts on recitals in her home called several
days
> ago for me to tune her piano because one of the recitals is coming up
first
> week in February.  She called again last night, sobbing (literally!) that
> she had been calling and calling and calling and couldn't reach me, that
she
> knew I was getting my messages, that she likes me so much and really wants
> me to tune her piano, why am I not calling back?  have we gone out of
> business (she's really crying!)  It sounded so tragic!
>
> The really tragic part is that I _did_ call her back, twice, once on
Monday
> evening when I spoke with her husband (she had already gone to bed and
again
> on Tuesday when she and I set up an appointment for Feb. 2 at 10:00am!
>
> Today she called again before I returned her message from last night and
> reiterated that she hadn't been able to reach me,  when I told her that we
> had spoken three days prior and had set up an appointment for the 2nd of
> Feb., she was stunned.
>
> I like the lady a lot, she plays wonderfully and has been someone great to
> talk with whenever I have tuned for her.  Her husband is a retired doctor,
> do you suppose I should say something to him?  Surely he is aware of this?
> My mother died of Alzheimers three years ago and this particular customer
> was a big help to me at that time--what a strange world!
>
> Thanks for any thoughts on this,
> Diane
>
>
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