Dealin with Piano Manufactures

[Terry L Jack]

Greg,

>     I suggest you follow up. We're all human you know. Perhaps Kevin
(Walter)
> just has it buried on his desk, or he lost the note, or whatever. I called
and
> received disposition on a warrantee claim with him in a week or two. Give
him a
> call.


This is why I asked this group of professionals. Being new to the trade I do
not want to burn my bridges.  I am confident that these are very good
pianos.

I appreciate the honest infpu you and others have given

Terry Jack