In a message dated 1/06/2000 6:33:35 PM, Don B wrote: <<"very highly regarded american manufacturer that had a crack in the veneer on the straight side at a point nearly even with the soundboard level. This crack runs nearly the entire length of the side." >> <<"The customer called the salesman and discussed it with him and his expected response was that it was only veneer deep and could be repaired.">> Don; If this is the marque I have in mind it ain't a "veneer crack" and even if it were who would want to buy a 'new' piano with this type of pre-existing fault? The salesman is probably 'partially' right in that this "crack" can be repaired but it 'almost certainly' is more than skin deep and that takes us back to who would want a 'new' piano with this type of condition? Jim Bryant (FL)
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