defective actions

[Roger Jolly]

Terry,
         Welcome to the real world of the dealer tech, fix them and move
on, the  dealer will not be able to return a piano to any manufacturer for
minor faults.
Roger 


At 09:18 PM 28/02/00 -0800, you wrote:
>Should a Floor tuner try to fix a host of "sticky", and I mean REALLY
BADLY STICKING keys.. at least 6-8, on a BRAND NEW piano, or should the
store owner return it as a defective piano? I would think that when a brand
new piano arrives to the showroom, the action should be free from serious
problems such as this. These keys were so outragiously ILL-FITTED that
after the key is depressed it must be forcibly lifted back to its original
position. The brand in question is "Niemeyer", which I had never heard of
until today. I am told this (verticle)  is a low priced piano, and i would
not be surprised if the manufacturer skimps on their "Quality Control".
Anyway, I have no problem regulating/ repairing used, or as we like to call
them "Pre-owned" Pianos, but I just think it's rediculous to have to make
repairs on a NEW, just arrived piano! I brought this defect to the
attention of the store manager, and he noted the model, and went about his
business; what action he'll take is not !
>yet known. I will inquire tomorrow as to what he wants me to do, if
anything. 
>
>Terry
>
>
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Roger Jolly
Saskatoon, Canada.
306-665-0213
Fax 652-0505