defective actions

[Wimblees@AOL.COM]

In a message dated 2/29/00 5:34:05 AM !!!First Boot!!!, 
pianolover@worldspy.net writes:

<< Should a Floor tuner try to fix a host of "sticky", and I mean REALLY 
BADLY STICKING keys.. at least 6-8, on a BRAND NEW piano, or should the store 
owner return it as a defective piano? I would think that when a brand new 
piano arrives to the showroom, the action should be free from serious 
problems such as this. These keys were so outragiously ILL-FITTED that after 
the key is depressed it must be forcibly lifted back to its original 
position. The brand in question is "Niemeyer", which I had never heard of 
until today. I am told this (verticle)  is a low priced piano, and i would 
not be surprised if the manufacturer skimps on their "Quality Control". 
Anyway, I have no problem regulating/ repairing used, or as we like to call 
them "Pre-owned" Pianos, but I just think it's rediculous to have to make 
repairs on a NEW, just arrived piano! I brought this defect to the attention 
of the store manager, and he noted the model, and went about his business; 
what action he'll take is not !
 yet known. I will inquire tomorrow as to what he wants me to do, if 
anything. 
 
 Terry
  >>


I bought a bunch of "cheap" Chinese pianos several years ago. They had all 
sorts of problems. The distributor basically told me there were no refunds, 
and he would not pay me to fix them.  Your boss is going to have to make the 
decision to pay you to fix the problems, or sell the pianos as is. I will 
assume he will do the former. 

There are three places keys stick. At the front and balance rail bushings, 
(and at the balance rail hole). Against the front rail. And rubbing against 
each other. I presume you know hoe to ease a key. If it is the front rail, 
tilt it away from the keys. If they are rubbing against each other, there are 
several ways to fix this, but the easiest and fastest way is to simply sand 
the keys. 

Willem