Samick Piano

[Frank Cahill]

Thanks Avery...I'll try these!

Ftank

Avery Todd wrote:

> Frank,
>
>     Ed Tomlinson posted this on the list about a week ago. Maybe one of
> these will work.
>
> Avery
>
>  >Date: Mon, 7 Feb 2000 17:25:36 EST
>  >Subject: Samick and warranty
>  >
>  >Dear list,
>  >Please save this post if you wish to get work done with Samick. Rich Austin
>  >is now the service Manager and he swares that if you get him a message he
>  >will get back to you. I will give you all the numbers now...
>  >800-592-9393 ex. 134
>  >626-964-4700 direct
>  >626-964-1063 fax
>  >email:samickservice@earthlink.net
>  >There you are... and good luck on future Samick service.
>  >Ed Tomlinson
>
> At 04:25 PM 02/15/00 -0500, you wrote:
> >Does anyone know how to contact Samick piano?  I've tried their phone
> >number listed in the Guild membership directory. I get a voice mail,
> >leave numbers, and get no replies.
> >
> >I'm working on a Samick grand (G1). The lever that moves the action to
> >the right when the soft pedal is pressed, has lots of fore and aft
> >movement. The result is that is doesn't stay mated to the brass rod that
> >is connected to the pedal.
> >
> >It looks like there is a nylon bushing in the lever that may need
> >replacing.
> >
> >I can't understand why piano companies are so bad about providing
> >customer support. I have had good luck with Yamaha and fair at best with
> >Young Chang. Baldwin doesn't answer calls.
> >
> >--
> >
> >Frank Cahill
> >Associate Member, Piano Technicians Guild
> >Northern Va
> >

--

Frank Cahill
Associate Member, Piano Technicians Guild
Northern Va