When faced with a true dog of a piano, in a public forum, , and it becomes apparent that the client is willfully ignorant, and unwilling to take responsibility for repairs, upgrading, or even acknowledge the need; Our reputation is worth more then a tuning fee. Think of the loss work as an insurance premium on your reputation. I like the following analogy; it may falls short in some respects gets the point across: A getto-blaster sounds great in a living room but may sound like a transistor radio in a convention room full of 500 people, or with a band playing through it as a sound system. The demands are so much greater. What works in a home environment fails miserably in a professional environment. In large rooms, or when up close and personnel with a microphone the demands on an instrument are tenfold. There are good reasons expensive instruments cost more. Cheers Dave Renaud RPT Canada
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