In a message dated 12/24/00 12:34:54 AM Eastern Standard Time, RNossaman@KSCABLE.com writes: << They sure seem to be, don't they, but then again, how wonderful do they start out? Maybe the short warranty is indicative of something here. The warranty for the grands has been five years, but the last new vertical I tuned had a sticker under the lid that said "one year warranty", or something to that effect. I haven't chased this down to verify, but a one year warranty on a new piano in this price range seems just a tad on the slim side to me. Maybe I'm just living in a warm and fuzzy fantasy world. Anybody have any information on this? - That's the warranty, not my fantasy world. - Got to agree about the Yamahas too. Even if they don't reflect my ideal in tone quality, I am vastly impressed with their tunability, durability, serviceability, tuning stability, regulation stability, and overall playability. Warranty support, and the willingness of the company representatives to communicate with the field techs and take them seriously is, in my opinion, a model for the rest of the industry as well. Kawai too, for that matter, though I don't deal with them as much. >> I would like to chime in about low-end baldwin pianos. I haven't really come across any newer high-end Baldwin grands but I have heard that they are supposed to be pretty nice...at least comparable to the older Baldwin grands - from the days when Baldwin made a really respectable piano. However I have had the (mis)fortune of working on lots of their new uprights and low-end grands which I feel I can sum up in two words: pretty lame. Everything from bad tuning scales to inferior quality in parts. If Yamaha can produce such quality across the board in their products - doesn't that say something about a company that puts all efforts into their high-end products, but leaves truckloads to be desired in their studio uprights and cheaper grands? Matt in Suffolk County, NY
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