The nicest compliment one could get.

[Robin Blankenship]

Nice going, Rook. Guess you'll have to change your handle now. All things
come to he who waits; if he works like crazy while he's waiting!

Congratulations,
Robin Blankenship


----- Original Message -----
From: Phil Bondi <tito@PhilBondi.com>
To: Pianotech List <pianotech@ptg.org>
Sent: Saturday, December 16, 2000 3:38 PM
Subject: The nicest compliment one could get.


> I hope the following doesn't come off sounding self-serving..I just want
to
> share with this list.
>
> I just got off the phone with a woman technician in the area who is going
to
> refer all...ALL..of her customers to me.  She started 'slowing down' years
> ago and now only has, by her estimation, 300 steady, reliable customers.
She
> is getting out of the business.
>
> I know of Nancy, and obviously Nancy knows of me..she is not referring any
> of her customers to anyone else.
>
> We have never met..we have spoken on the phone a number of times, usually
> relating to Pnuematic Players, which she enjoys re-building.
>
> The nicest thing she said to me was this:
>
> "I know I don't follow you in the field, and we have spoken on the phone a
> number of times regarding pianos..I also know you are a member of the
Guild,
> and that tells me that you care about the pianos you service, and you must
> be keeping these people happy since I do not follow you in the field. I
want
> my customers to know that I am referring someone who I trust."
>
> ..and we've never met.
>
> We will meet to go over her card file, but that's more for her own piece
of
> mind, knowing that we have met.
>
> Flattered beyond words,
>
> roo(k)
>
>