leaky bass dampers on a Knabe console

[David Ilvedson]

Jeeeeezzzz.  If you left the piano and it had no damper problems, other than
what is typical for a console/upright, you are not responsible for something
after the fact.  Probably the "friend" who helped with the castor cups told
the owner that there was a damper problem and that started it.  If the
dampers are following the strings, not being help up by the spoons or pedal
you have done all you can do.  Nothing has changed putting on castor cups
unless they tipped it over...?

David I.

-----Original Message-----
From: owner-pianotech@ptg.org [mailto:owner-pianotech@ptg.org]On Behalf
Of Nichols
Sent: Monday, August 28, 2000 8:09 AM
To: pianotech@ptg.org
Subject: Re: leaky bass dampers on a Knabe console


Richard,
	It's tough to out-guess this kind of problem from a distance, but there
are a couple of things that make it simple.
	With your goal and the customers' the same, (no leaky dampers), and your
obvious willingness to spend "mucho" hours, cut your losses and keep the
customer happy:

Replace the dampers (if they really follow) for the price, at retail, of
the new felts. Your investment will be little compared to what you've
already done. Your mark-up will help soften the blow to your pocketbook,
and the service will likely help the customer decide to have more
maintenence and repair in the future. Better piano, more satifaction.
Win-win.

Guy Nichols, RPT


At 01:01 AM 8/28/00 -0400, you wrote:
>. I have spen mucho hours on this problem and am convinced
>that ther is a causual relationship between the installation of those
>cups(perhaps the neighbor lifted up on the front of the keybed causing a
>shifting of the case in some way which caused these dampers to
>malfunction?  I am reluctant to replace  the dampers  until I get some
>input from someone who may have had a similiara experience. Can anyone
>help me with this? Thanks
>
>Richard Winchell, Assoc.
>Dennis, MA
>
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