In a message dated 10/19/99 3:45:20 AM Eastern Daylight Time, BSimon999@AOL.COM writes: << My hat is off to Mr. Keith McGavern for his sympathetic and humane response; <<What I'd do. - Since you have advised her about complete replacement, honor what she asks you to do, charge accordingly, and be thankful for the opportunity to serve yet another customer. Keith McGavern. >> >> List: Cynical 'ol Bob Bergantino has seen enough of these "poor lil' ole ladies" who gave you the impression of living in the cradle of poverty and then as I walk out their garage to leave, I bump into that spankin' new Cadillac that only takes her to Church on Sunday. I still say: fix it right, or let someone else do it. That guy from Phoenix excepted. Bob Bergantino, RPT Willoughby Hills, Ohio
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