In a message dated 12/15/99 12:03:54 PM Eastern Standard Time, tunenbww@clear.lakes.com writes: << The first tuning I did 6 months ago I broke a string just above the break. The piano has a very steep rise from the agraffs. Its at A440. I can't see any reason for the problem. Is this typical of Knabe gran >> Paul: This is better stated as:"a string broke". If you say "I broke a string" and the customer hears that it will plant the seed in their brain that YOU broke the string thru your actions or negligence. And we all know that is seldom the case. Just a bit of transforming words to your advantage. Bob Bergantino, RPT
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