In a message dated 8/13/99 12:34:47 PM Pacific Daylight Time, you write: << Any Field Experts having trouble getting the new snap-on outlet in the 6 part systems to work quickly or at all ??? joe morocco needham ma >> I found them very difficult to get to close and work, even with pliers so I don't use them, I just buy a low cost adapter from a hardware store, usually $1.00 or less the way I had been doing for years. While I think the Dampp-Chaser products are great and they are effective in taking the edge off of the very wide swings from low to high of the Upper Midwest climate, I personally don't like that adapter. I do concede however that it may just take some getting used to. I would prefer the little two-outlet adapter that they used to use for the Low-Water-Level Warning light years ago or simply supplying the convenient three-outlet adapter that I now have to buy at the hardware store. Another problem which the company has ignored all along is that it is technically against the law to install a Dampp-Chaser system per instruction in any public place, especially in public schools and nursing homes, the places where they are most needed. The relatively short, light duty cord *must* have an extension cord to reach the outlet. This is absolutely forbidden by local ordinance. I, the "field expert" have installed so many of these systems that I really lost count years ago have found that time and again, these systems were unplugged and inoperative because a building inspector said that it cannot be allowed. I have taken to buying one of those 25 foot extension cords and making the connection and securing it in a place where "the sun don't shine" and where the building inspector cannot see it and running that out of the piano. Once, a building inspector caught me though and said that the cord must be attached using a junction box, simply plugging it in and securing the two ends with the supplied clips just wouldn't do. And since I am not, nor do I plan to become a licensed electrician, I am not allowed to do that. So, that nursing home piano still goes 30 cents flat in Winter and 30 cents sharp in Summer. They have it tuned faithfully every three years or so, whether it needs it or not. I have always been told when I inquired about this problem when visiting the Dampp-Chaser booth at a convention something to the effect, "Well we figure you guys can buy that kind of stuff at a hardware store". And so I do and charge for it but I am still forced to "perform an illegal operation" because of it (as my computer screen often says) and I fear that I may also be "shut down for it". So how about it you Dampp-Chaser guys? How about some heavy duty "public place" long cords of varying lengths and some cord runners? The more of this stuff you guys make and distribute, the bigger the business and the more profit, right? Bill Bremmer RPT Madison, Wisconsin
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