no-shows

Doug Hershberger dbhersh@home.com
Fri, 6 Aug 1999 09:45:13 -0700


List,
   Not trying to one-ups here but, I was tuning for a lady one time and she
was out in the rose garden working. Guess what, she came in and told me she
thought she was having a heart attack so I called 911 and she did in fact
have one and survivied. I became pretty good friends with the family because
they were so grateful I happened to be there that day. They did offer to pay
but I waited until I went back a few weeks later and charged them for my
time. You never know what you are going to run into in this business.
Doug Hershberger, RPT
----- Original Message -----
From: <DGPEAKE@AOL.COM>
To: <pianotech@ptg.org>
Sent: Thursday, August 05, 1999 6:59 PM
Subject: Re: no-shows


> In a message dated 8/5/99 7:23:07 AM Pacific Daylight Time,
Wimblees@aol.com
> writes:
>
> <<
>  In one instance the customer called me back two weeks later and
apologized
>  for not being home. It turned out she had a heart attack the night
before,
>  and forgot to call me to cancel the appointment. Imagine that, forgetting
to
>  cancel a piano tuning appointment because you on your way to the hospital
>  with a heart attack. What will she think of next? :)
>   >>
>
> I went to a customers house, and she was in tears.  Turned out her mother
who
> I knew, passed away that morning.  I went ahead a rescheduled the tuning.
My
> earnings was not important concerning what she was going through.
>
> You just never know.
>
> Dave Peake, RPT
> Portland Chapter
> Oregon City, OR
>



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