no-shows

[Ron Nossaman]

At 09:59 PM 8/5/99 EDT, you wrote:
>In a message dated 8/5/99 7:23:07 AM Pacific Daylight Time, Wimblees@aol.com 
>writes:
>
><< 
> In one instance the customer called me back two weeks later and apologized 
> for not being home. It turned out she had a heart attack the night before, 
> and forgot to call me to cancel the appointment. Imagine that, forgetting to 
> cancel a piano tuning appointment because you on your way to the hospital 
> with a heart attack. What will she think of next? :)
>  >>
>
>I went to a customers house, and she was in tears.  Turned out her mother who 
>I knew, passed away that morning.  I went ahead a rescheduled the tuning.  My 
>earnings was not important concerning what she was going through.
>
>You just never know.
>
>Dave Peake, RPT
>Portland Chapter
>Oregon City, OR
>



I had a customer let me in, frantically explaining that they had to go, but
I could do the tuning and leave a bill. They had just gotten news that a
crashing F-16 had sheared off half of their daughter's house, and they
needed to go attend to the situation! But They let me in to do the tuning
anyway!!!!! Talk about super customers! 

BTW, no one was hurt, and everyone eventually got a happy ending.

 
 Ron N