Fallboard staining problem back

James Grebe pianoman@inlink.com
Mon, 16 Nov 1998 19:11:08 -0600


Thanks for the alert Joseph.
James Grebe
R.P.T. of the P.T.G
pianoman@inlink.com
Creator of Handsome Hardwood Caster Cups and Practical Piano Peripherals in
St. Louis, MO
-----Original Message-----
From: Joseph Alkana <jfa19@IDT.NET>
To: pianotech@ptg.org <pianotech@ptg.org>
Date: Monday, November 16, 1998 7:10 PM
Subject: Fallboard staining problem


>Dear list,
>A somewhat vexing problem came up regarding Samick fallboards. I have
>discovered that most of the seven Samick grands I serviced last month,
>including the Kohler & Campbell label, have a significant amount of stain
or
>paint that is free to come off on a customer's rug if your're not careful.
>The area on the back side of the fall board not normally seen, is not
>covered with the standard polyester finish. Unfortunately the stain or
paint
>used underneath is rather dusty or chalky, and will leave an unsightly line
>on a light colored rug. When the customer attempts to remove said "line"
>with standard rug cleaners the problem magnifys. You need not ask me how I
>know.  Apparently a professional rug cleaner will be called to solve this
>problem, but I suspect a solvent based product will be used.
>
>May I suggest that you not set the fall board down on the aforementioned
>side to prevent such an accident. Since that first encounter I found six
>more just like it this past month.
>
>Thanks Samick.
>
>Joseph Alkana RPT
>
>
>



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