<< 2. What would be the best diplomatic approach to explaining the situation to the pianist if, as I fear will happen, the pianist is not happy with the instrument?>> Don't put yourself in a postition to be responsible for an unmaintained action. I would tune the piano, as I was hired to do, and if the artist complains, diplomatically steer him to the hall manager, who is paid to explain to artists why the facilities are sub-standard. If you do a little "triage" regulation, and something goes wrong with the show, it is going to be "all your fault"! If they won't pay for proper maintenance, let them suffer the consequences without you stuck in the middle as a buffer. After one or two artists condemn the venue, somebody may decide it is worth it to spend the money to have it right. <Been there, had it done to me> good luck, Ed Foote
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