factory warranty?

[Paul Graeber]

That's easy. Who's "lifetime"...the Customer , or the piano?




At 10:41 AM 3/24/97 -0500, you wrote:

>>I have had a problem with a defective bridge on a Brentwood (Westbrook).

>>The horizontily laminated bridge was so deficient of glue in some places

>>that a spatula could be inserted right through it. needless to say, there

>>was not much sustain in those areas.the importer declined to replace the

>>piano but it was not too hard to fix with low viscosity epoxy.This was done

>>before the piano was offered for sale. I hate to think of a customer

>>getting any warrantee service on one of these. Gene Roe>

>

>Interesting: we have been Brentwood dealers.  Their warranty is 15 years on

>everything, and "lifetime" warranty on action parts and case parts.  How

>does ole Sam get around *that* one?!

>Wally Wilson

>

>

>

<bold><color><param>0000,0000,8080</param>

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   </center></color></bold><center> Paul Graeber Piano Service

    pgraeber@1connect.com

    San Jose, California

<bold><color><param>0000,0000,8080</param>

</color></bold>

</center><center>    Complex problems have simple,

easy-to-understand

wrong answers.




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