To all those poeple who are tuning for people who cannot hear the top octave ... Tuning the top octave is a nuisance no matter how you cut it for a number of reasons let alone how well anyone hears it. And yes, it can lead to problems in customer relations. We all have our opinions and egos about how well we can tune pianos, but it is the customers who have to live with the pianos we tune. Admittedly I haven't encountered this (blaming me for a tuning they cannot herar) as a problem yet, but I should think that one approach would be to have the customer present when tuning that last octave so that they may speak up if and when they hear the note. I might try plucking it with a guitar pick just to leave any "hammer faults" out of the question. If they still don't hear it ... ... the next questions to them or any possible explanations depend on the receptiveness of the customer. It could be that I can get them to think about their hearing, or it could be that the piano simply cannot be made to speak to them in that frequency range, or some combination of both. ZR! RPT Ann Arbor diskladame@provide.net
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