Hi everyone, We recently had returned a rebuilt S&S 'B' which needs to have a few relatively minor problems corrected. I have never been in this situation before and would like some comments on whether or not any cost adjustment should be done before the bill is paid in full. The primary "dislike" of the piano is in the voicing; it's just too mellow, even for a teacher's studio size room. Everyone keeps gravitating to a new Kawai lease piano beside it, because they just can't get any power out the 'B'. So I'm going to have to do a good amount of voicing to bring it up, at least to the level of the Kawai. FYI, Abel hammers were installed on it. The other problem: a new keyboard (from Pianotek) was installed and the highest 2-3 sharps click on the fallboard when released. Also, when the fallboard is opened and closed the back of it rubs on most of the key buttons and causes the hammers to lift. The action is fine and it feels great. I realize none of the problems are serious and can be corrected fairly easily, but it will involve several hours that I could be spending on the 115 or so other instruments. Should I just forget it and go ahead, or make some price adjustment. This was not done by anyone in this general area, so there is a considerable distance problem in asking the rebuilder to come and do the work. Any comments on handling this situation would be greatly appreciated. Privately, if you would prefer. Thanks. Avery _____________________________________ Avery Todd, RPT Moores School of Music University of Houston Houston, TX 77204-4893 713-743-3226 atodd@uh.edu _____________________________________
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