One other thing. It’s a manufacturer’s warranty, not a dealer warranty, isn’t it? They should take it to Steinway directly. David Love www.davidlovepianos.com -----Original Message----- From: Andrew Anderson <andrew at andersonmusic.com> To: caut at ptg.org Sent: Sun, Feb 28, 2010 7:03 am Subject: Re: [CAUT] Shimming the Steinway Action stack to reach the strings I suggested that they make a warranty issue out of it. The Steinway dealer pretty much shut that one down. It was selected at the factory so a swap probably never was likely. Although, I know NMSU did so under similar circumstances. There was a lot more political clout available there, possibly a more supportive dealer too. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/caut.php/attachments/20100301/9eb29b78/attachment.htm>
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